Job title: Customer Service Representative
Location: West Jefferson, OH (10 miles west of Columbus)
Description: We are looking for talented Customer Service Representatives who will engage in flawless interactions with our clients. Successful candidates will have a passion for RH’s products and design services and will live Our Values every day. Ensuring client satisfaction is not just your goal…you’ll accept nothing less.
Live Our Values: People, Quality, Service and Innovation
By delivering a concierge level of service, you will ensure every interaction results in client delight
You will create rapport with our clients ensuring we deliver on our vision of becoming the world’s best interior design firm
Through your detailed product expertise and excellent verbal and written communication, you will create a luxury service experience in every interaction
You will cultivate cross-functional relationships to ensure you are able to deliver solutions at speed to our clients
Due to your reliability, commitment and follow-up, you will exceed client expectations
With your keen sense of style and creative eye, you will provide creative solutions to engage with your clients’ individual vision by providing recommendations and complementing their existing purchases
Passion for the RH brand and interior design
High energy and inspiration in everything you do for your clients and the Associates at RH
Creative and innovative ideas with a focus on delivering results
Ability to think, lead and deliver results independently
Customer service experience communicating with clients through various channels
Excellent verbal and written communication skills are a must
Strong aptitude for navigating various software applications
IMPORTANT TO KNOW
To determine if the Customer Service Representative position is right for you, you should know that the role does require prolonged sitting and heavy use of computer and telephone equipment. A telephone device to enhance hearing will be provided if needed. Correct vision is also required in order to read a computer screen and associated communications.
We believe that service starts inside the organization and embrace a concept called “People First.” At RH, you will receive generous benefits, an incredible product discount and plenty of opportunity for career advancement. Simply put, it means “if we expect our people to deliver first-class service to our customers, we must first deliver first-class service to our people.”
To apply please go to www.rh.com/careers, click on “Open Positions,” search by Greater Columbus Area and apply to CSC Associate.